- Shipping & Returns
The Frame transforms to art when you're not watching TV. Choose from the Samsung Collection or upload your own pieces to reflect your personality. Your artwork or your favorite show will look as good in the morning as it does at night with the lights on. Anti-Reflection technology and the Matte Display Film premium matte finish limit light distraction on your screen by reducing the effects of glare. Bask in a billion shades of brilliant color at 100% Color Volume. Do all you enjoy with Smart TV Powered by Tizen™. Discover your must-have apps and streaming services all just a few clicks away. Quantum Dot technology brings you a gorgeous picture by transforming light into vivid color that stays true for bold detail, even as the scene brightens. Go beyond HDTV with Quantum HDR that delivers an expanded range of color and contrast. Step up to the brilliant possibilities of what your picture can bring you. Hang The Frame flush against the wall with the Slim Fit Wall-Mount. Even more, limit the cable clutter to just One Invisible Connection cable that goes to the Slim One Connect box to keep all eyes on what's on actual display. Whatever your aesthetic, mood, or occasion, choose from the Modern or Beveled bezel in 7 different colors. The magnetic bezel is easy to snap on, making design updates a breeze. With a subscription to Samsung's Art Store, you have unlimited access to a library of over 1,400 new and classic pieces of art from established and emerging artists. It's easy to upload your own photography, family portraits, and other memories to The Frame from your phone or a USB flash drive. And with 6GB of storage in My Collection, you've got lots of room to share masterpieces of your own making. Intelligent motion sensors help you maximize energy efficiency. Set up your art to display when you're in the room, and turn off when you're not.
* Delivery Time.
We need 1-2 days to process your order before shipping.There are two shipping methoed. Fast Delivery: The delivery time for US, European countries the delivery will take 3-5 days.Slow Delivery: The delivery time for US, European countries the delivery will take 10-15 days.
* Tracking information.
After we ship package, customer receive automatic email with tracking details.
* Lost Package Policy.
If a package did not arrive in 4 weeks after the shipping date, then this package is treated as Lost. In this case a new package will be shipped to the customer provided we are able to give the same items as those purchased by the customer. If we are not able to provide the same items to substitute the lost ones we will either propose to the customer similar items or refund their cost as it will be mutually agree with the customer. If one or more items neither the same nor similar are available to be shipped, the customer can request to cancel the order entirely, thus the total cost of the order including shipping and handling cost will be fully refunded.